Senior Specialist, Business Support

This role is responsible for Provide general support to General Manager with principal focus on administrative executive, Global visit hosts and Communication.

Essential Duties and Responsibilities:

• Manage and maintain GM' schedules, appointments and travel arrangements; monitor them to ensure maximum efficiency and accuracy; and adjust the schedule based on changes

• Take full responsibility of organizing management meetings, compilation and distribution of the agenda, make sure that meetings are well arranged and priorities are addressed timely and brief the GM before appointments or meetings with appropriate background

• Compose moderately complex letters, memorandums, reports, presentations, announcement and analysis on behalf of the GM by identifying required information, researching background information, and gathering it from appropriate sources

• Maintain administrative procedures and processes for GM including maintain databases, file and retrieve documents and reference materials answer and manage incoming calls, receive and interact with incoming visitors, liaise with internal employees at all levels

• Collect and file chop request, brief the content to the Executive and circulate the document after chopping; responsible for controlling signatures, taking policy into account, timely forwarding of documents

• Push, check and review work on behalf of the GM as necessary

• Other tasks assigned by GM

• Ensure visitors have appropriate visa, passport and other necessary travel document based on the country’s entry requirements

• Understand and accommodate cultural preference, customs and etiquette of visitors

• Provide a detailed agenda and schedule of the visit, including meetings, tours and events

• Arrange transport and accommodation suitable for visitors’ stay, including pickup services, hotel booking and local transportation

• Lead the internal communication events on content and graphic design as requested, e.g. Townhall and gathering events, including annual dinner, annual party, outside meeting and etc

• Playing an active and lead role on PR topic exploration, development and planning

• Independently develop, write, edit and finalize a wide range of communications including emails, newsletter articles, presentations and other communications as needed for our internal audience

• Manage the expenses and budget management for internal communications and vendors accordingly

• Manage relationship with US Embassy Amcham, etc

Required Skills / Experience / Competencies:

• Bachelor’s degree

• Minimum of 5 years of experience in relevant experience

Preferred Skills / Experience / Competencies:

• Proficient in oral and written English

• Hands-on experience in Microsoft Word, Excel, and Power Point

• Multi-tasking abilities

• Attention to details and well-organized

• Responsible and committed, display a sense of urgency and strong initiative

• Strong communication skills

• Self-starter and acts with integrity

• Able to deal with people from all levels of an organization from Business Leaders, Associates, Counterparts, Guests, Vendors and Service Providers, etc.

• Exhibits high level coordination, planning and negotiation skills

Job Requirements:

• Full time work, overtime is expected

• This role is not eligible for relocation

Benefits and Culture:

• Ongoing training and development

• Family-owned company, with a family feel

• Be a member of a company championing a better world through sustainability and environmental protection measures

Inclusion & Diversity

We’re a global business, with people from every culture, ethnicity, race, religion, gender identity, sexual orientation, age and ability. We recognize the breadth of human experience, and we work to celebrate it. It is our goal to build a diverse, inclusive and supportive work environment where all people can thrive.

We’re committed to ongoing efforts that help us attract, hire, and retain diverse talent who want to build a positive, inclusive environment. Read more about our ongoing initiatives at https://jobs.scjohnson.com/inclusion.

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